UX discovery interviews
Explore user needs, pain points, and expectations before design or development begins.
In-Depth Interview Tool
Run Better In-Depth Interviews With EthOS IDI
EthOS makes it simple to launch and manage in-depth interview projects in minutes. Participants self schedule, moderators stay organized, and research teams collaborate live, without downloads, calendar confusion, or endless coordination.
- Participants schedule, reschedule, or cancel on their own
- Manage sessions, statuses & moderators from one dashboard
- Run live 1-on-1 interviews with built-in team side chat
The problem
IDI Research Shouldn't Be Slowed Down by
IDI Research Shouldn't Be Slowed Down by
Scheduling and Admin Work
Recruiting participants is hard enough. Coordinating interview times, assigning moderators, managing cancellations, updating calendars, and keeping observers aligned can slow down even the best research teams. EthOS removes the operational friction so teams can focus on the conversation, not the coordination.
Too much back-and-forth
Manual scheduling wastes time for participants, recruiters, and moderators. Every reschedule means another round of emails.
Scattered project tracking
Session times, participant statuses, and moderator assignments end up spread across spreadsheets and inboxes.
Disconnected research teams
Moderators and viewers need a private place to discuss the live session without interrupting the interview itself.
EthOS Recruit
Accelerate and Scale Your Qual With EthOS Recruit
Recruit the right participants for your interviews from our integrated panel of over 3 million consumers and professionals. Field IDI studies in as fast as 24 hours, and spend your time on the conversation, not the sourcing.
3M+vetted participants
24 hrsto field a study
Globaltargeting & reach
Cameron W.Scuba diver
Courtney H.Runs marathons
Floyd M.Software engineer
Janet Y.Avid home cook
Marcus T.Weekend cyclist
Priya R.New parent
Participant self scheduling
Let Participants Manage Their Own Interview Times
Participants can schedule, reschedule, or cancel their sessions on their own, without a moderator or project manager stepping in. EthOS reduces scheduling friction while keeping your team automatically informed.
- Participants choose from available interview times
- Participants can change or cancel their own sessions, with no moderator intervention required
- Email notifications sent when sessions are scheduled, changed, or canceled
- Calendar files included so sessions add to any calendar in one click
Calendar Availability i
Preview
IDI Sessions for UX Research
Enabled 03/02 to 03/16/26
Session duration & buffer
60
Minutes
0
Minutes
0
Minutes
Booking limits
8
100
Most clients keep a 15-min gap between sessions.
Eastern Time (US)
March 2026
SUN
1
MON
2
3 open
TUE
3
5 open
WED
4
2 open
THU
5
4 open
FRI
6
6 open
SAT
7
Project management dashboard
A Slick Project Management View for Every Session
Stay on top of every interview from a centralized project page. View session times, track participant progress, and mark respondents by status so your team always knows what's happening next.
- View all session times in one place
- Track participant statuses: invited, scheduled, participant canceled, moderator canceled, no-show, and completed
- Keep moderators, viewers, and project managers aligned
- Reduce spreadsheet dependency entirely
Multiple moderator support
Assign the Right Moderator to the Right Session
EthOS supports multiple moderators on a single IDI project, all managed from one combined list. Assign one moderator to certain sessions and another to others, making it easy to coordinate distributed teams, time zones, specialized interviewers, or high-volume schedules.
Add multiple moderatorsBring your whole interviewing team onto one project.
Assign per sessionMatch moderators to sessions by availability or time.
Support larger teamsCoordinate interviewers across time zones with ease.
Clear rolesEveryone knows who's running which conversation.
Built for 1-on-1
Purpose-Built for Focused 1-on-1 Conversations
EthOS IDIs are designed specifically for individual moderated interviews. Create a focused environment where researchers speak directly with one participant at a time, capture rich qualitative insight, and keep the experience simple for everyone involved.
- Designed for 1-on-1 interviews
- Ideal for UX, CX, product, and insights research
- Simple participant experience
- No unnecessary group-session complexity
M
Moderator
Leading the session
1-on-1
P
Participant
One focused voice
A clean, distraction-free room for deep qualitative conversation.
Live team side chat
Collaborate Behind the Scenes During Live Sessions
Moderators and viewers use a separate side chat to discuss the live session in real time, without interrupting the participant. Flag the next question, align on observations, and coordinate next steps while the interview is happening.
- Private side chat for moderators and viewers
- Discuss the session in real time
- Coordinate next questions on the fly
- Keep observers engaged without disrupting the interview
Mod/Viewer Chat i
Threads+
Jim 01:42
PM
New message while you're live…
ALL01:40 PM
If anyone has additional q…
ALL
Visible to all managers / viewers
Dave → ALL01:40 PM
If anyone has additional questions they'd like included, drop them here and I'll make sure to ask them at the end.
AI analysis
Turn Hours of Interviews into Instant Insight
EthOS helps teams run IDIs and analyze them faster. Use Instant Insights to process up to 15 hours of interviews at once, then let Automated AI Reports surface what matters: executive summaries, key findings, trends, top quotes, themes, and clear recommendations.
Instant Insights
Analyze up to 15 hours of interviews at once. EthOS reads across every session so you can spot patterns in minutes, not weeks.
15 hrsof interviews analyzed in a single pass
Automated AI Report
Run an AI report against your IDIs and get a structured readout in minutes. Every report includes:
Up and running fast
Launch an IDI Project in Minutes
EthOS makes it fast to set up an interview project, invite participants, assign moderators, and start collecting rich qualitative insight. No complex implementation. No downloads. No setup delays.
Fast project setup
Create a new IDI project in just a few minutes.
No downloads required
Participants, moderators, and viewers join without installing software.
Automatic notifications
Email updates whenever participants schedule, cancel, or change sessions.
Calendar friendly
Receive calendar files so sessions add to any schedule easily.
Use cases
Perfect for High-Quality Qualitative Interviews
Use EthOS IDI anywhere a live, moderated conversation helps your team understand people more clearly.
Featured use case
Live moderated IDIs
Run structured interviews where participants self schedule, moderators lead the conversation, and observers follow along without disrupting the session.
Customer interviewsUX researchB2B research
Customer experience research
Understand moments that shape satisfaction, loyalty, churn, and service expectations.
Product feedback sessions
Collect focused, moderated feedback on features, prototypes, concepts, and messaging.
Concept testing interviews
Go deeper after surveys, diary studies, or quant tests to uncover the why behind responses.
Buyer journey interviews
Map decision drivers, objections, switching triggers, and purchase barriers in detail.
Employee & stakeholder interviews
Run structured internal conversations with team members, partners, or decision makers.
Before and After Task Conversations
Schedule interviews before or after activities so participants can explain actions, tradeoffs, and context while the experience is fresh.
Why EthOS
A Complete IDI Workflow,
A Complete IDI Workflow,
Not Just an Interview Link
Generic meeting tools can host a conversation, but they don't manage the research workflow around it. EthOS gives teams the tools to schedule, manage, moderate, observe, and organize IDI sessions from one research platform.
| Capability |
Generic video toolBasic meeting
software
|
EthOS IDIPurpose-built for moderated
IDIs
|
|---|---|---|
| Participant self scheduling | Limited | Yes |
| Participant rescheduling / canceling | Manual | Yes |
| Project dashboard | No | Yes |
| Participant statuses | No | Yes |
| Multiple moderator assignment | Manual | Yes |
| Live moderator/viewer side chat | Limited | Yes |
| No downloads required | Sometimes | Yes |
| Email & calendar notifications | Limited | Yes |
| Instant Insights (up to 15 hrs at once) | No | Yes |
| Automated AI report | No | Yes |
| Qualitative coding | No | Yes |
Built for modern qualitative research teams.
FAQ
In-Depth Interview Software FAQs
Quick answers to the questions teams usually ask before launching moderated 1-on-1 IDI research.
What is EthOS IDI?
EthOS IDI is a web-based in-depth interview tool for scheduling, managing, moderating, observing, and analyzing live 1-on-1 qualitative research sessions.
Do participants need to download software?
No. Participants, moderators, and viewers can join sessions from either Google Chrome or Safari, which helps reduce setup friction and last-minute technical issues.
Can participants schedule or reschedule their own interviews?
Yes. EthOS supports participant self scheduling, rescheduling, and cancellations so teams can reduce back-and-forth coordination.
Can multiple moderators or viewers collaborate during a session?
Yes. Teams can assign moderators and use live moderator/viewer side chat to coordinate privately without interrupting the participant conversation.
Can EthOS help recruit IDI participants?
Yes. EthOS Recruit gives teams access to a large panel of vetted consumer and B2B participants, helping qualitative teams field IDI studies faster.
Does EthOS include AI analysis for interviews?
Yes. EthOS can help accelerate analysis with AI-supported summaries, themes, reports, and qualitative coding workflows after interviews are complete.
Get
started
Ready to Make IDIs Easier to Run?
See how EthOS helps research teams launch, manage, and run seamless 1-on-1 in-depth interviews from one intuitive platform.