Category: EthOS Blog

Abstract In today’s digital age, the convergence of physical products and their digital counterparts through apps is a hallmark of modern innovation. Omnichannel user research serves as the keystone, providing insights into this synergy and empowering businesses to optimize the intertwined user experiences. This article delves into the essence of omnichannel UXR, its benefits, and […]

Introduction As healthcare evolves into a more patient-centric industry, understanding the patient journey has never been more critical. One of the most effective ways to glean authentic insights into this journey is through the lens of mobile ethnography. This innovative approach captures patients’ experiences in real-time and their natural contexts, creating a rich view of […]

Abstract Digital ethnography is a powerful approach for understanding and optimizing user engagement in mobile app design, providing deep insights into user behavior and preferences. By immersing in real-world contexts and capturing authentic data, businesses can tailor their mobile experiences to resonate with users and gain a competitive advantage in the market. Digital Ethnography & […]

Artificial Intelligence Empowers UX Researchers In today’s fast-paced market, AI is emerging as a revolutionary tool that is challenging the way we live, the way we work, and the way we think. AI isn’t meant to replace but to empower and democratize. AI amplifies capabilities, uncovers patterns, and delivers data in record time. AI serves […]

Abstract In today’s dynamic market, understanding customer sentiments towards your products and services is an absolute must. A range of CX research methods can be utilized to enhance customer understanding, but a particular focus should be put on diary studies, surveys, and In-Depth Interviews. These methods provide well-rounded insights into the customer journey, levels of […]

What is Generative AI? Generative AI uses existing data to create new ideas or content, including text summaries, videos, and images. The most newsworthy generative AI example is ChatGPT, which has taken the industry and world by storm. People use this new technology to write songs, help with homework, and even create workout plans. While […]

Introduction To get in touch with modern customers, researchers and designers must first understand the range of needs, preferences, and behaviors of their target audience. A one-size-fits-all approach to designing products and services to meet the growing array of customers does not work. With more and more companies developing products and innovating solutions that fit […]

Introduction Qualitative research plays a vital role in understanding the intricacies of human experiences, behaviors, and perspectives. However, analyzing qualitative data can be time-consuming, labor-intensive, and often subject to researcher bias. Enter ChatGPT, an innovative and powerful tool that harnesses the capabilities of generative AI to revolutionize qualitative research analysis. By leveraging the advanced language […]

What is a Usage and Attitude Study? Usage and attitude studies aim to understand how consumers feel about a particular product, service, or brand and how they use it. The study typically involves collecting data from a representative sample of consumers through surveys, diary studies, interviews, or focus groups. The primary objective of an attitude […]

Introduction Ethnography is a methodology that enables researchers to gain contextual insights into how customers use products and services in their daily lives. In recent years technology has paved the way for digital ethnography, which allows researchers to conduct ethnography remotely through a purpose-built platform (usually made up of a mobile app and dashboard). Digital […]